Privacy policy
1. Detailed description of goods and/or services
(Forefront Presentation Media cc) is a business in the IT & Unified Collaboration Industry that imports, distributes, and sells all Multimedia Equipment, Interactive LED Display Screens, LED Indoor & Outdoor Displays and Video Conferencing products.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 to 5 working days and delivery confirmed by way order number/invoice number.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
3. Export restriction
The offering on this website is available to South African clients only. If you wish to purchase a product outside of our border’s please get in touch with us via our Website and we can see how we can assist you with this query.
4. Return and Refunds policy
The provision of goods and services by (Forefront Presentation Media cc) is subject to availability. In cases of unavailability, (Forefront Presentation Media cc) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee, should the good be cancelled before shipping of the goods have taken place (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.). Forefront will only accept and refund goods once goods have been received back in the same new condition with original packaging. If goods are returned without this then there will either be a handling fee dependant on condition of the item returned.
5. Customer Privacy policy
(Forefront Presentation Media cc) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: here .
6. Payment options accepted
Payment may be made via Visa and MasterCard and or EFT. If Electronic Funds Transfer (EFT) is a priority, please be aware the funds needs to be available in our account for a minimum of 4 days before any goods will be released or shipped off.
7. Card acquiring and security
Card transactions will be acquired for (Forefront Presentation Media cc) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by (Forefront Presentation Media cc) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. Customer details will be kept safe and secure.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
(Forefront Presentation Media cc) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and (Forefront Presentation Media cc) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
12. Variation
(Forefront Presentation Media cc) may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Forefront Presentation Media cc based in South Africa with VAT registration number 4900197569 and Vanessa Howell and Cyril Howell (Director(s)/Member(s)/Owner(s)).
14. (Forefront Presentation Media cc) contact details
Company Physical Address:
Forefront House, 30 Ratcliffe Drive, Morningside Manor, Sandton, 2191
Email: info@forefrontpm.co.za.co.za , vanessa@forefrontpm.co.za.co.za , cyril@forefrontpm.co.za
Telephone: 011 259-7000 / 0836020556 / 0836755313